Privacy Policy

This Privacy Policy explains OBRAS ONLINE’s practices regarding the collection, processing, use, and disclosure of information from its clients.

CHAPTER I

HOW TO CONTACT OBRAS ONLINE

1.1. If you have general questions about your account or how to contact Customer Service, please visit our Online Help Center at https://www.obrasonline.com.br/fale-conosco/. For specific questions about this Privacy Policy, including the use of personal information, cookies, and other similar technologies, please contact us by email at atendimento@obrasonline.com.br.

1.2. OBRAS ONLINE is the controller of your personal information. If you contact us requesting assistance for your safety, you may need to authenticate your identity before fulfilling your request.

CHAPTER II

INFORMATION COLLECTION

2.1. OBRAS ONLINE receives and stores information about you, which includes your name, email address, address or postcode, form (s) of payment, and telephone number. Information is collected in a variety of ways, including when you provide it when you enter our site and interact with OBRAS ONLINE Customer Service.

CHAPTER III

USE OF INFORMATION

3.1. OBRAS ONLINE uses the information to offer, analyze, manage, enhance and customize our services and marketing efforts, to process your application, your orders, and payments, and to communicate with you about these and other matters. For example, OBRAS ONLINE uses the information to:

(i) prevent, detect and investigate potentially prohibited or illegal activities, including fraudulent activities, and enforce our terms (such as determining your eligibility for free use);

(ii) communicate with you about the service (for example, by email, push notifications, text messaging and online message channels) so that we may communicate news about OBRAS ONLINE, details about new features, available content on OBRAS ONLINE, special offers, promotions announcements, and market research, and to assist you with operational requests such as password reset requests.

CHAPTER IV

DISCLOSURE OF INFORMATION

4.1. OBRAS ONLINE will disclose your data for specific purposes and to third parties, as described below:

(i) Service Providers: OBRAS ONLINE may contract other companies, agents or third parties (“Service Providers”) to provide services on behalf of OBRAS ONLINE or to assist OBRAS ONLINE in providing services intended for you. For example, OBRAS ONLINE engages Service Providers to provide marketing, communication, infrastructure, and IT services, to customize and optimize the OBRAS ONLINE service, process credit card transactions and other forms of payment, provide fulfillment services. customer, collect debt, analyze and improve data (including data on the interaction with OBRAS ONLINE service) and conduct market research. In the course of providing these services, these Service Providers may have access to your personal or other information. We do not authorize these companies to use or disclose your personal data except for the purpose of providing the services contracted by OBRAS ONLINE;

 

(ii)Protection of OBRAS ONLINE and others: OBRAS ONLINE and its Service Providers may disclose or otherwise use your personal information when OBRAS ONLINE or such companies have reasonable reason to believe such disclosure is necessary to comply (a)with any applicable law or rule, legal process or governmental request, (b) enforce the terms of use, including investigation of potential violations thereof, (c) detect, prevent or address illegal or suspicious activity (including payment fraud), technical or safety issues or (d) protect against infringement of the rights, property or safety of OBRAS ONLINE, its users or the public, as required or permitted by law;

 

(iii)Transfer of Ownership: In connection with any reorganization, restructuring, merger or sale, or transfer of assets, OBRAS ONLINE will transfer information, including personal information, provided that the receiving party undertakes to respect your personal information in a manner consistent with our privacy policy.

CHAPTER V

YOUR INFORMATION AND RIGHTS

5.1. You may request access to your personal information, as well as correct or update outdated or incorrect personal information that we have about you.

 

5.1.1. To do this, simply login with your username and password, your “Account” on our site, where you update a series of information about your individual or legal entity, including your contact information, payment and various other related to your account. You will need to log in to access the “Account” section. You may also request that OBRAS ONLINE delete your personal information upon termination of your contract with us.

 

5.1.2. To make these requests or if you have any other questions about our privacy policy, please write to OBRAS ONLINE at atendimento@obrasonline.com.br. We respond to all requests we receive from individuals who wish to exercise their data protection rights in accordance with their data protection laws.

 

5.2. OBRAS ONLINE may reject requests that are unreasonable or not required by law, such as those that are extremely impractical, that may require disproportionate technical effort or that may expose us to operational risks. OBRAS ONLINE may withhold information as required or permitted under applicable laws and regulations, including to honor your choices, for billing or registration purposes, and to fulfill the purposes described in this Privacy Policy. OBRAS ONLINE takes reasonable steps to securely destroy personal information when it is no longer needed.

CHAPTER VI

SAFETY

6.1. OBRAS ONLINE employs reasonable administrative, logical, managerial and physical measures to protect your personal information from loss, theft, and unauthorized access, use, and alteration. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.

CHAPTER VII

CHANGES TO THIS PRIVACY POLICY

7.1. OBRAS ONLINE from time to time may change this Privacy Policy in accordance with current legislation, regulatory or operational requirements. We will report any changes (including the date they will take effect) as provided by law. Your continued use of the OBRAS ONLINE service after such changes become effective will constitute your acknowledgment and (as the case may be) your acceptance thereof. If you do not wish to acknowledge or accept any of the updates to this Privacy Policy, you may cancel OBRAS ONLINE service under the Terms of Use.

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